Language :
Deadline :
March 14, 2025
Posts :
2 Posts
Department :
Customer Service Department
Duty Station :
YGN Division
Contact :
No. (527), M Tower, 14th Floor (14-01, 14-04), Pyay Road, Kamayut Township, Yangon, Myanmar.
Phone :
Email :
Key Responsibilities
- Answer all incoming customer calls in a professional and efficient manner.
- Educate the customer on our product range.
- Offer a variety of product related solutions to clients.
- Data entry of customer registrations.
- Receive and process orders on behalf of customers in an efficient and accurate manner as well as providing order status updates.
- Utilise inbound call opportunities to generate sales and renewals.
- Develop strong relationships with customers and demostrate how we can add value to their business.
- Identity potential customer needs/ opportunites to grow our business.
- Conduct follow up calls on a daily basis to customers who have expressed an interest in our products.
- Respond to customer emails in a professional manner.
- Work with and support our Professional Services Group helping to support customers and opportunities.
- Create and maintain records in database.
Requirements for Experiences and Qualifications
- Graduated at any University ( Must be)
- Customer Service work experience.
- Computer skill in Microsoft Word and Excel
- Good communication and interpersonal skills
- Must be able to do so under pressure
